Tt99's Privacy Policy — Full transparency in data protection

When you create and use an account on tt99, we collect the following types of information. This data is used solely to operate the platform and improve your experience.

Personal Identification Information:

• Full name (as per National ID)
• Mobile Number (for verification)
• Email Address
• Date of Birth (for age verification)
• Current address (as part of the KYC process)

Identity Verification (KYC) Information:

• National ID (NID) number and photo
• Passport or driving license (as an alternative)
• Selfie or live photo (if required)

Financial Information:

• BKash / Nagad / Rocket mobile banking number
• Deposit and withdrawal history
• Transaction amount and date

Technical Information:

• IP Address
• Device type and operating system
• Browser Information
• Login time and date
• Platform usage patterns and gaming history

Tt99 collects your information through several methods. Each approach is fully transparent and based on your consent.

• Registration Form: Information you provide directly when creating an account.
• KYC Verification: Documents submitted to verify your identity.
• Transaction Records: Information automatically saved during deposits or withdrawals.
• Cookies & Log Files: Technical information collected automatically while using the platform.
• Support Communications: Information provided when reaching out via live chat or email.
• Third-Party Payment Gateways: Relevant information collected during transactions made via bKash, Nagad, or Rocket.

Tt99 uses the information it collects strictly for the purposes listed below. Your data is never used for anything beyond this.

The most important aspect of tt99's Privacy Policy is this: we never sell your data. However, there are specific circumstances where limited information may need to be shared.

Circumstances where data may be shared:

• Payment Processor: Limited financial details required to process transactions via bKash, Nagad, or Rocket.
• Legal Obligations: To comply with Bangladesh laws or court orders.
• Regulatory Authority: To assist licensing or regulatory authorities in investigations.
• Fraud Prevention: With law enforcement agencies to prevent money laundering or other illegal activities.
• Technology Partners: For platform operations only, under strict confidentiality agreements.

Tt99 uses cookies and similar technologies to keep the platform running smoothly. These are stored as small files in your browser.

Cookies We Use:

• Essential Cookies: To maintain login sessions and ensure core platform functionality.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand how the platform is used — all data is anonymized.

You can disable cookies from your browser settings, though some features may become limited as a result. App users can restrict tracking from their device settings.

Tt99 does not store your data indefinitely. Each type of information has a defined retention period.

• Account Information: For the duration of active account use and up to 5 years after closure (for legal compliance).
• Transaction History: 7 years (as required by financial regulatory authorities).
• KYC Documents: 5 years after verification.
• Logs & Technical Data: Up to 12 months.
• Support Conversations: 2 years after last contact.
• Marketing Preferences: As soon as you opt out.

Once the retention period expires, your data is automatically and securely deleted or anonymized.

As a tt99 member, you have full control over your own data. Contact our support team to exercise any of the rights listed below.

• Right to Access: You can find out exactly what information tt99 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request the deletion of specific data (where there is no legal obligation to retain it).
• Right to Restrict Processing: You can restrict how your data is used in certain circumstances.
• Right to Data Portability: You can request a copy of your data in a readable format.
• Marketing Opt-Out: Option to opt out of all promotional communications.

Tt99 is strictly for adults aged 18 and above. We do not knowingly collect information from anyone under 18.

Age verification is mandatory during registration. If we become aware that a minor has created an account, it will be suspended immediately and all associated data will be deleted.

If you believe a minor is using tt99, please notify our support team.

Tt99 uses industry-standard security technology to protect your data. The key layers of our security framework are:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Servers are protected against unauthorized access and attacks.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Access Controls: Only authorized staff can access your information.
• Data Backup: Regular encrypted backups ensure your data is never lost.

In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

Tt99 may update this Privacy Policy from time to time. Changes may be driven by new regulations, service updates, or security improvements.

Before any significant changes, we will:

• We will display a notice on the platform
• We will send a notification to your registered email or mobile number (at least 15 days in advance)
• We will update the date of changes on this page

Continued use of the platform after any changes indicates your acceptance of the updated policy. If you object, you may request account closure before the changes take effect.

For any questions, concerns, or requests about our Privacy Policy, get in touch with our data protection team. We are always here to help.

Complaints regarding our Privacy Policy are typically addressed within 48 hours. Depending on complexity, it may take up to 30 days.